Privacy Policy

This Privacy Policy is intended to explain how the website collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes. The person responsible for the website undertakes to guarantee the privacy and protection of the personal data of customers and visitors, following all the legal and regulatory rules in force. It reserves the right to periodically update and change its Privacy Policy, in order to reflect any changes in the way our customers’ personal data are processed or in legal terms. The most recent and current version of the Privacy Policy will be displayed on the website, and it is advisable to check it periodically to check for any updates or changes.

Guiding principles

The main objective of this policy is to consolidate the relationship of trust and proximity between Squad Porto and its customers. It also aims to demonstrate transparency in the processing of data collected and to inform all customers of their rights and how they can exercise them, as holders of personal data.

Legal base

The website acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection – RGPD) and the applicable data protection legislation, in all processes that involve the processing of personal data. According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”

data protection

We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction. As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.

The data that is collected

  • Contact form
The website may request personal data in the contact forms, namely name, date of birth, e-mail and other information that the visitor provides us.
  • Website navigation
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information (browser), network information and IP address.

Purpose for which the data is collected

Personal data are collected and processed in order to fulfill the purposes indicated below:
  • Service delivery: Compliance with tax obligations;
  • Customer support: clarification of doubts about products, operation or any other question requested by the customer;

Direct Marketing (e.g. email marketing):

In order for the customer to be up to date on order status or any news on the website, we can send emails with commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders. Marketing communications are carried out after and with the prior consent of the customer. In any case, the website seeks to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the customer’s privacy.

When do we collect the data?

Data is collected when there is a customer registration on the website, when completing the contact form or while browsing the store. What are your rights and how can you exercise them? The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions. The customer can exercise any of these rights with Squad Porto by submitting a request sent to the following address The customer can also file a complaint with the National Data Protection Commission (CNPD).

Data retention

The website is obliged to retain information for tax and audit purposes in accordance with the law in force. The website keeps your data for the period in which you maintain your account on the website due to specific requirements and practices inherent in your sector of activity, or until the customer deletes your account or requests that they be deleted from the database. The holder may, at any time, request to access, rectify or delete their personal data by sending an email to

Data sharing

The website does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder. Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Squad. The website may also reveal personally identifiable information under special circumstances, such as in compliance with court orders that so require or when certain actions violate the Terms and Conditions of the business.